Contact Us
Direct Phone Number:
Not available at this time
Direct Email Address:
support@recclix.com
Frequently Asked Questions
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Question: RecClix email goes to junk sometimes. What can I do? Show AnswerOutlook automatically filters a lot of emails to your Junk folder, depending on a variety of factors which are hard to control.
The best way to ensure no more RecClix email ever goes to the Junk folder is to follow the steps below:- Right-click on the email in your inbox. (not in the preview or email window but in the list of emails)
- Click on Junk E-mail.
- Click "Add Sender's Domain (@example.com) to Safe Senders List.
If you do not use Outlook, please search online for how to make a sender "safe" or "trusted" in your email client of choice.
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Question: I tried to login but it says my account has been locked. Show AnswerYour account will be automatically locked after a successive amount of invalid login attempts within a 24-hour window. Your account will be unlocked automatically in 8 - 9 hours, or you can contact support, who can unlock your account for you. We apologize for any inconvenience - this security measure is protect your account and the data you have access to.