Cookies are small text files saved during your visit to our website. Your browser gives our website permission to save these text files to a single location on your computer in such a way that the misuse of these files cannot negatively affect your computer. The RecClix website makes use of cookies to store data regarding your visit. Personal data stored in cookies can only be accessed by our website and is limited to your First Name, Last Name and Email Address. Other data stored in cookies relates to your Time Zone and Display Settings.
Email Address UsageWe adhere to the strictest standards for email use. At points in time, RecClix will send communications to you at your email address including but not limited to: event reminders, cancellation alerts, rescheduling alerts, coach messages, account updates and program participation. All communication will be relevant to the servicing of your account.
SMS UsageWe adhere to the strictest standards for SMS use. If you agree to receieve SMS (text) alerts, RecClix will send communications to you at your cell phone including but not limited to: event reminders, cancellation alerts, rescheduling alerts and coach messages. All communication will be relevant to the servicing of your account.
Storage of Personal DataPersonal data you suppy to us including your name, address, phone number and email address are stored in our secure database and never distributed outside our organization. Access to this data is solely limited to the employees of our organization and any independent contractors that may need access to our servers or database for purposes of solving a specific business need. All parties receiving access to our database are required to sign agreements intended to protect your personal data and guard against unauthorized collection.
Most new-generation web browsers restrict a website's ability to create cookies on your computer based on the standards of personal data security followed by the website. Our ability to create cookies on your browser is one indication to you that we have a published and registered Privacy Policy has been accepted by your browser as containing the proper messages to ensure the security of your data to at least the extent they verify.
Reporting of DataFor purposes of marketing or publishing findings in trade journals, we may report on aggregate statistics for the purposes of updating professionals in our industry. Data reported in aggregate includes but is not limited to percentages of program participation. Reported data is always in aggregate across an industry and never on a specific account.
Payment processing is performed by our licensed payment processing provider, whose sole job it is to ensure the security of your payment details. We do not store your credit card number or details in our database or on our server. Entered payment details are securely transmitted at time of purchase to our provider. For recurring payments, we initiate a charge with our payment provider using a secure ID referencing your account and payment details in their secure database. At all times after initial payment details are entered, we do not have access to your credit card details - and we're happy to do without the stress.
Note: This section does not apply to users who are players or parents/family members of players.
Data Access RestrictionsAccess to our database is solely limited to the employees of our organization and any independent contractors that may need access to our servers or database for purposes of solving a specific business need. All parties receiving access to our database are required to sign agreements intended to protect your personal data and guard against unauthorized collection.
Login Attempt TrackingAll login attempts, successful, invalid and otherwise are recorded. A login attempt incudes the referring IP address (which will identify your organization and possibly the location of your computer) and the attempted username and password. Invalid login attempts from the same IP addres for several (specific amount undisclosed) unrelated accounts red flags your computer and IP address as a possible threat. If your actions exhibit this behavior, your computer may be flagged as a potential threat and your IP address may be banned for an extended period of time.
Account LockingAs a basic form of preventing unauthorized access to your accouut, we implement an automatic account locking method. After an excessive amount of unauthorized access attempts to a user account within a specified time period, accounts are automatically locked. Accounts are automatically unlocked after a set amount of hours without a further invalid access attempt.